Mobile onboarding brief
Design mobile onboarding that gets new and returning users to useful value without unnecessary setup.
Mobile apps · 45 min · Standard · 16 questions
First value
What useful outcome can a new user experience before completing optional setup?
When does onboarding require an account?
When should each setup decision be made?
How should returning users re-enter onboarding?
What should happen after a returning user reinstalls the app?
What should invited users see first?
What setup do migrated users still need?
Permissions and recovery
What user action creates a clear reason for each system permission request?
Where should onboarding resume after an interruption?
What should happen when an onboarding link has expired?
How can users recover from failed verification?
Accessible onboarding
How should onboarding work with large text?
How should onboarding work with a screen reader?
Which onboarding motion should be reduced or removed?
How should onboarding work by keyboard?
Activation
What counts as successful onboarding?
How to use this brief
Use this brief as a bank of questions for the conversation. Choose what is relevant, mark covered questions as you go, and skip anything that has already been answered.
Use this brief when...
Use when you need to design mobile onboarding that gets new and returning users to useful value without unnecessary setup.
Best used as: Live call · Async intake
- Category
- Mobile apps
- Discussion time
- 45 minutes
- Depth
- Standard
- Last updated
- Jul 21, 2026
- Scope
- Design briefs
- Best used as
- Live callAsync intake
- Design roles
- Content designerProduct designer
- Audience
- Product designersUX and UI designersProduct managers
- Platforms
- MobileiOSAndroid
- Company type
- B2CB2B
- Product stage
- MVPGrowth
- Tags
- mobile-appsmobile-onboardingproduct-and-experiencefirst-runactivation